Last updated: 20 August 2026
We want you to be happy with your TapBoost order. Because our NFC cards are programmed and personalised to your request, the following terms apply.
1. Return Window
You may request a return within 14 days of receiving your order.
2. Eligibility
- The card must be UNUSED and UNPROGRAMMED, in its original condition and packaging.
- Custom-programmed or personalised cards cannot be returned or refunded unless they are defective (see below).
3. Defective or Damaged Items
If your card arrives defective or damaged, contact us within 14 days of delivery with a photo. We will replace it free of charge or issue a full refund, including any return shipping cost.
4. How to Start a Return
Message us on WhatsApp at +971561751531 with your order number and the reason for the return. We will confirm the return address and next steps.
5. Refund Method and Timing
Approved refunds are issued to your original payment method within 7–14 days after we receive and inspect the returned item. Your bank or card provider may take additional time to post the refund.
6. Return Shipping
For non-defective returns, the customer is responsible for return shipping costs. For defective or incorrect items, we cover the cost.
7. Non-Returnable Items
Custom-programmed, personalised, or used cards are not eligible for return unless defective.
8. Contact
TapBoost — tapboost.ae
WhatsApp / Phone: +971585693825